Terms of Service for Frost Buddy
Agreement to These Terms
Welcome to Frost Buddy. By placing an order or using our website, you agree to abide by these Terms of Service. If you do not accept these terms, please do not use our site or make a purchase.
Order Process and Acceptance
When you place an order at Frost Buddy, you are making a formal offer to purchase the products in your cart. We reserve the right to accept or decline any order for any reason, though we are generally excited to fulfill your order.
If we cannot fulfill your order due to stock shortages, payment difficulties, or other issues, we will inform you promptly and issue a refund for any amount charged.
Providing Accurate Information
To ensure successful order delivery, please provide complete and accurate information, including your shipping address. Frost Buddy is not responsible for packages lost due to incorrect information submitted by you.
Product Information and Pricing
- Frost Buddy makes every effort to present accurate product details including prices, colors, sizes, and descriptions. However, errors may occur.
- If we discover a pricing or product information mistake after you place an order, we will notify you. You may then choose to accept the corrected information or cancel your order.
- Colors may look different depending on your screen. We cannot guarantee color accuracy.
- All prices are listed in US dollars unless otherwise indicated and are subject to change at any time. Once your order is placed, your price is locked in.
Payment
Frost Buddy accepts major credit cards and other payment methods displayed at checkout. By submitting your payment information, you authorize us to charge the full amount of your order. Orders with failed payment will not be processed.
Shipping and Delivery
- We ship within the United States and offer international shipping where available.
- Shipping costs and delivery times vary based on your location and the method selected.
- Estimated delivery dates will be provided at checkout but are not guaranteed. Delays caused by weather, carriers, or other factors beyond our control may occur.
- Risk of loss and ownership of the product transfers to you when we hand the package over to the shipping carrier.
Returns and Refunds
Our returns policy is provided separately. In case of any inconsistency between this Terms of Service and the returns policy, the returns policy governs all return-related issues.
Intellectual Property Rights
All content on the Frost Buddy site, including text, images, logos, designs, and videos, belongs to or is licensed to Frost Buddy. You may view and share content through social media but may not copy, reproduce, or use it for commercial purposes without prior consent.
Product designs are protected intellectual property and may not be copied or imitated.
User-Generated Content
If you post reviews, comments, or other content on our site, you grant Frost Buddy permission to use it for marketing and promotional purposes. We do not claim ownership of your content but reserve the right to remove inappropriate or misleading submissions.
Limitation of Liability
Frost Buddy creates products to the best of our ability but makes no guarantee beyond the product’s intended use. To the extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from use of our products or website.
Our total liability for any claim related to your purchase is limited to the amount you paid for the product involved.
Governing Law and Disputes
These terms are governed by the laws of the United States without regard to conflict of law principles. Any legal disputes will be resolved in the jurisdiction where Frost Buddy is headquartered.
Modifications to Terms
Frost Buddy may update these terms from time to time. The current version, including the latest revision date, will always be available here. Continued use of our website or services after updates constitutes acceptance of the revised terms.
Contact
If you have questions or need clarification about these Terms of Service, please contact us via our store contact page or email vanessaharris370900@outlook.com.